All Episodes

419. Inside Target's approach to brand collaborations

418. How Hanna Andersson built a brand families trust

417. The evolution of outlet shopping in a changing retail landscape

416. Inside Stanley 1913’s evolution from utility to lifestyle

415. Why retail remains stronger than headlines suggest

414. Building the future of digital commerce at Lowe’s

413. Leading Carhartt through growth, culture and change

412. How Brieane Olson is shaping the future of youth retail at Pacsun

411. Redefining JCPenney for today’s customer

410. Inside the art of experiential retail at Hershey’s

409. Inside REI’s strategy for trust, community, and growth

408. How Coach puts the consumer at the center of brand growth

407. Inside Sweetwater’s people-first approach to retail innovation

406. The rise of smart retail merchandising

405. The cultural forces shaping tomorrow’s consumer

404. How Taco Bell uses digital innovation to highlight human connection

403. Building a people-first culture in modern retail with Ulta Beauty

402. How agentic AI is redefining the future of retail

401. How Old Navy is building opportunity at scale

400. How retail navigated uncertainty and transformation in 2025

399. Inside Retail’s Big Show: Innovation, AI and what’s coming next

398. What Gen Z wants: insights shaping the future of retail

397. What’s driving holiday shopping in 2025

396. How iHerb is leading the trillion-dollar wellness market

395. Adapting to the rise of AI shoppers

394. How consumers are redefining Halloween

393. How Bealls is shaping the next era of value shopping

392. How Warby Parker is redefining retail and customer experience

391. AI, skills-first hiring, and the next era of retail jobs

390. How retailers can stay resilient against cyberattacks

389. Purpose-driven retail: Stories of impact from leading brands

388. Replay: How Pinterest wins with personalized content

387. Behind the data: Insights from NRF’s top economists

386. Inside Starbucks’ commitment to thriving communities

385. Lessons from a young retail leader

384. The digital strategy behind Mack Weldon’s growth

383. Amplifying the voices of small business owners

382. How San Diego District Attorney Summer Stephan combats organized retail crime

381. The innovators driving the future of retail

380. How Vera Bradley transformed a legacy brand

379. Whole Foods’ holistic approach to merchandising and customer service

378. How Coach captivates consumers with visual storytelling

377. How Pinterest wins with personalized content

376. How Target’s consumer-first strategy drives success

375. Tech, trade and taxes: What’s impacting retail in 2025

374. Get ahead of the future of retail

373. How LEGO builds community and embraces innovation

372. Retail trends to watch in 2025

371. NRF 2025 preview: Big things are coming to Retail’s Big Show

370. Poshmark’s new take on secondhand retail

369. How Butterball builds Thanksgiving traditions with customers

368. How IKEA innovates in sustainability and customer experience

367. How Kraft Heinz deploys omnichannel strategies across emerging global markets

366. How to fight back against organized retail crime

365. Halloween spending tricks, treats and trends

364. How BJ’s Wholesale Club is leveraging AI to serve their customers

363. Why Fabletics remains an early adopter in a fast-paced industry

362. How Homefield builds a loyal fanbase

361:How Gen Z is redefining retail

360. Replay: How Kendra Scott delivers on a ‘fashion-for-philanthropy’ vision

359. Replay: LePrix is reinventing how retailers source pre-owned luxury

358. Replay: 32 ways to order a Big Mac: Leading the digital transformation of McDonald’s

357. How retailers can stay ahead of weather-related challenges

356. How Solo Brands builds passionate fans one product at a time

355. Highlights and hot topics from the inaugural Retail’s Big Show: Asia Pacific 2024

354. Exploring modern resale with ThredUp CEO James Reinhart

353. Futurist Kate Ancketill on what AI means for retailers

351. Cultivating the next generation of retail talent

350. Replay: The Crocs story of reinvention, innovation and modern marketing magic

349. How Arc’teryx is reaching new heights while staying loyal to its core customers

348. How Ikea is leading the way on sustainability

347. From student to mentor: How retail got real for two young professionals

346. How Kendra Scott delivers on a ‘fashion-for-philanthropy’ vision

345. Gourmet granola and advocacy: A conversation with 2022 America’s Retail Champion Margaret Barrow

344. The future of AI in consumer experience

343. How Saks OFF 5TH is crafting customer-centric experiences

342. Celebrating women in retail

341: From Peeps to wreaths: Easter shopping insights with NRF’s Katherine Cullen

340: 32 ways to order a Big Mac: Leading the digital transformation of McDonald’s

339. Made By Gather’s Shae Hong on innovation, kitchenware and collaborating with Drew Barrymore

338. Improving the front-line associate experience at PetSmart

337. Inside the digital transformation of Abercrombie & Fitch

336. Levi’s CEO Michelle Gass on leadership, taking risks and her vision for Levi’s

335. LIVE: Monica Royer on bringing Monica + Andy to Walmart

334. Saks CEO Marc Metrick on the evolving luxury consumer

333. Walmart’s Anshu Bhardwaj on AI and the retailer’s role as a global tech leader

332. The state of retail heading into 2024 with NRF President and CEO Matthew Shay

331. Retail trends to watch in 2024

330. A preview of NRF 2024: Retail’s Big Show

329. Checking in on 2023 winter holiday shopping trends

328. Crocs: A story of reinvention, innovation and modern marketing magic

327. It’s slime time: Unboxing a whole new toy experience with Jungmin Kang of Snoopslimes

325. Understanding the impact of ORC (Organized Retail Crime) and fighting back

324. How reverse logistics makes the retail cycle go around

323. A look at J.C. Penney’s $1 billion reinvestment project

322. Taking on credit card swipe fees with the Savvy Shopkeeper

321. Ulta Beauty’s innovative approach to customer connection

320. How Greenwich St. Jewelers has thrived through 46 years of change and challenges in NYC

319. 5 things to know about how consumers are shopping for Halloween

318. Untuckit founder Chris Riccobono on persevering through challenges

317. Telling the retail story: Live from the Council of State Retail Associations

316. Retail advocacy update with NRF’s David French

315. The path to unified commerce with The Vitamin Shoppe’s Andrew Laudato

314. LePrix is reinventing how retailers source pre-owned luxury

313. The back-to-school shopping habits of Gen Z and the parents of Gen Alpha

312. Replay: How Domino’s delivers on innovation

311. What can AI do for retailers and customers?

310. ThirdLove CEO Heidi Zak on moving into bricks-and-mortar

309. Sam's Club Chief Merchant on what it means to be 'member-obsessed'

308. M.M.LaFleur CEO on evolving how the company helps women dress for work

307. Managing retail risks with NRF’s David Johnston

306. Addison Bay CEO on the entrepreneurial spirit, risk, reward and managing growth

305. Leading change at Overstock.com with CEO Jonathan Johnson

304. The state of the supply chain with Port of Los Angeles Executive Director Gene Seroka

303. Steve Dennis on what makes a remarkable retail business

302. How Kendra Scott shines bright online

301. Staying close to the customer with Pete Nordstrom

300. Modern leadership and business culture with John Furner, president and CEO of Walmart U.S.

299. Redefining Claire’s for a new generation

298. CEO Ron Coughlin on how Petco’s transformation begins with purpose

297. Celebrating every body with Christiane Pendarvis of Savage X Fenty

296. Exploring the resilient consumer and retail with NRF’s Katherine Cullen

295. Future-proofing retail with trend forecaster Andrea Bell

294. Retail predictions for 2023 with NRF’s Susan Reda

293. The state of retail heading into 2023 with NRF President and CEO Matthew Shay

292. Shopping in a winter wonderland: Measuring the impact of weather on consumer demand

291. Holiday grocery shopping trends for 2022

290. How David’s Bridal is using TikTok to rewrite the rules of formal fashion

289. How Lovesac keeps momentum after the pandemic boom

288. Buying for baby with Babylist Chief Growth Officer Lee Anne Grant

287. The haunt is on at Party City with Odette Welling, Vice President of Merchandising

286. How Ikea is helping customers visualize new spaces

285. The state of retail heading into the holiday season

284. Scotch Porter Founder and CEO Calvin Quallis on connecting with the male consumer

283. Replay: Inside Walmart’s sustainability and climate strategy

282. Replay: Making golf accessible and inviting to all with Jill Thomas of PGA TOUR Superstores

281. How Domino’s delivers on innovation

280. The voices of the next generation of talent: Opening minds to a career in retail

279. Into the metaverse: Why Meta opened a retail store

278. Leading transformation at 130-year-old Conn’s HomePlus with CEO Chandra Holt

277. How a shared supply chain platform could revolutionize retail with American Eagle Outfitters’ Shekar Natarajan

276. How Chipotle builds a more sustainable supply chain

275. How Goodlife Clothing is growing with bricks-and-mortar

274. Inflation and the state of retail with NRF President and CEO Matthew Shay

272. How sustainability is good for business: KoAnn Vikoren Skrzyniarz, CEO/Founder of Sustainable Brands

271. Leadership and learning along the way: JuE Wong, CEO, OLAPLEX

270. Replay: Inside Saks OFF 5TH’s digital strategy

269. Making golf accessible and inviting to all with Jill Thomas of PGA TOUR Superstores

268. From mailroom to COO: Verizon’s Krista Bourne on building a career and staying close to consumers

267. Creating an inclusive community in the workplace with Kimberly Lee Minor, CEO of Bumbershoot

266. The emergence of hyper convenience in retail with Cate Trotter of Insider Trends

265. Staying close to the customer side of business with Nancy Green, President and CEO of Old Navy

264. What retailers need to know about increasing organized retail crime

263. Lessons in retail: Macy’s CEO Jeff Gennette and Mike George, former CEO of Qurate Retail, Inc.

262. Store openings outpace closings as formats evolve

261. The List of People Shaping Retail’s Future 2022

260. Rhone CEO on why physical retail is key to growth

259. The impact of inflation on the retail industry

258. Inside Walmart’s sustainability and climate strategy

257. 3 trends driving the future of retail

256. The 2022 deals outlook for consumer markets

255. Inside Saks OFF 5TH’s digital strategy

254. Retail predictions for the year ahead

253. A preview of NRF 2022: Retail’s Big Show

252. The State of Retail heading into 2022 with Matt Shay, President and CEO of NRF

251. The best Retail Gets Real moments from 2021

250. The impact of consumer trust and how to build it

249. Rhone CEO on why physical retail is key to growth

248. Holiday shopping insights from Google

247. NRF policy update: The issues impacting retail today

246. Top 5 holiday questions answered

245. The List of People Shaping Retail’s Future 2022

244. What retailers need to know about increasing organized retail crime

243. How retailers can adapt to evolving consumer behavior

242. The adapting landscape of luxury retail

241. 3 lessons for planning for the future of retail

240. Consumer spending trends for Halloween 2021

239. Tractor Supply Company’s chief supply chain officer on navigating supply chain disruptions

238. NRF’s impact during the pandemic and beyond

237. Growing a digital-first home goods store with Parachute

236. Inside Levi’s digital strategy

235. A look at 2021’s Top 100 and Hot 25 Retailers lists

234. A look at Back to School 2021 consumer research

233. Diversity is in Nordstrom’s DNA: How the retailer creates a more inclusive environment

232. Article COO on redesigning the online furniture business

231. Grove Collaborative CEO on making sustainable products mainstream

230. How David’s Bridal Survived the Wedding Drought of 2020

229. How retail industry executives take breaks to recharge

228. Why the resale market is great for retail

227. Navigating the return to offices

226. Crafting the future of physical retail experiences with The Lion’esque Group

225. How brands are leveraging TikTok for community engagement

224. Adapting to the “Out Here” lifestyle with Rob Mills of Tractor Supply Company

223. The post-pandemic world: Consumer behavior and how retailers are responding

222. How Best Buy emphasizes inclusive leadership

221. What to expect from NRF’s newest virtual event: NRF Retail Converge

220. Supporting fair trade & artisanal creators with Ten Thousand Villages

219. How the classic Levi’s brand stays modern

218. How veteran-owned small business Teak & Twine makes gifting easy & accessible

217. Creating a gender-fluid retail experience with The Phluid Project

216. Sustainability: How retailers can make a lasting impact and get the consumer on-board

215. How Ministry of Supply is reinventing business attire for the modern world

214. Beyond buy now, pay later with Klarna CEO Sebastian Siemiatkowski

213. 2021 Easter Insights

#212 Workplace Trends in a Remote Work World

#211 How the Mall of America is reimagining the mall experience

#210 Forecasting Retail Sales for 2021

#209 How Best Buy brings everyone in on diversity and inclusion

#208 Hella Cocktail Co. leans into values to grow

#207 How Unsun Cosmetics is Making Sunscreen that Works for all Skin Tones

#206 How COVID-19 is impacting Valentine’s Day this year

#205 How Farmgirl Flowers flourished despite pandemic challenges

#204 What a new Administration means for retail

#203 How values-driven companies are setting themselves apart

#202 NRF 2021: Retail’s Big Show—Chapter One Preview

#201 Retail trends to watch in 2021

#200 The state of the retail industry heading into 2021

#199 How Suitsupply is Reinventing the Shopper Journey

#198 The Future of the Digitized Consumer

#197 How retailers are utilizing cloud technology to accelerate innovation and cut costs

#196 How 1-800-Flowers.com, Inc. is helping consumers connect & celebrate this holiday season

#195 How Veggie Grill Became a Vegan Empire

#194 Kroger’s Commitment to End Food Insecurity by 2025

#193 Handling crisis effectively with the Crisis Prevention Institute

#192 How the global pandemic and economic downturn are changing retailer's approaches to M&A

#191 The Top 100 & Hot 100 Retailers list with Kantar’s Rachel Dalton

#190 Halloween 2020: Celebrating Safely and Responsibly

#189 How Shopify is innovating in ecommerce and brick-and-mortar

#188 Emerging trends from the pandemic

#187 Prepping the Supply Chain for the Holidays

#186 Bringing a Personal Touch to Retail with Enjoy CEO Ron Johnson

#185 Predicting an unpredictable holiday season with demand sensing

#184 How Michaels rapidly responded to increased and changing consumer demand from COVID-19

#183 Gen Z: Insights on the digital native consumer with NRF’s Katherine Cullen

#182 COVID-19 causes digital shift for Boomers

#181 Back-to-school shopping 2020

#180 How the online pharmacy Capsule gained momentum during the pandemic

#179 How to communicate a face covering policy effectively

#178 How MahoganyBooks adapted to the pandemic and racial justice movement

#177 Nextdoor CEO Sarah Friar on connecting with neighbors

#176 How social values are impacting consumer behavior

#175 How Sam’s Club is accelerating innovation during the pandemic and beyond

#174 Checking the consumer pulse during the pandemic

#173 How Crate and Barrel is adapting to new customer needs with CEO Neela Montgomery

#172 How Rothy’s is leading business collaboration for COVID-19 relief

#171 How KiwiCo activity boxes became a lifeline for parents

#170 Food52 grows community during the pandemic

#169 Community first: Spotlight on retail innovation

#168 How the health crisis has changed consumer behavior

#167 Inside innovation at LEGO

#166 Crazy dog people: How passion drives BARK (special rerelease)

#165 Innovating at the cutting edge of wellness with Sharon Leite of The Vitamin Shoppe

#164 Passion, resilience and creativity with Jo Malone of Jo Loves (special rerelease)

#163 How Pinterest aids in shopping and discovery (special rerelease)

#162 How Cotopaxi creates superfans through sustainability

#161 Ensuring retail jobs are good jobs

#160 How Sephora evolves the in-store experience

#159 Understanding the future consumer

#158 How data drives decisions at TechStyle

#157 NRF Innovation Lab highlights and the future of AI in retail

#156 How to retain and recruit talent in a tight labor market

#155 International retail trends to watch in 2020

#154 Le Tote CEO on retail’s evolution

#153 UncommonGoods: Creating unique and sustainable retail

#152 Inside Walmart’s Intelligent Retail Lab

#151 NRF 2020 Vision: Retail’s Big Show Preview

#150 The state of retail leading into 2020

#149 Retail Gets Real’s Greatest Hits of 2019

#148: Holiday 2019 starts strong

#147 2020 retail industry trend forecast

#146 2019’s holiday shopping outlook

#145 Behind the scenes of the Macy's Thanksgiving Day Parade

#144 How SHOWFIELDS redefines the store experience

#143 How Hawthorne sells men’s personal care to a “clueless” consumer

#142 How tariffs are impacting retailers

#141 Ministry of Supply CEO Aman Advani: The scientific method of fashion

#140 The 2019 Holiday Forecast

#139 Designing the store for a digital-first consumer

#138 How Take Care creates an oasis for wellness

#137 Zulily’s Brian Doherty: Creating unique experiences

#136 Drybar CMO Sarah Hoffmann on experiential retail

#135 The store of the future with WD Partners’ Lee Peterson

#134 How True Value Hardware continues to innovate

#133 Getting personalization right

#132 How retailers can prepare for the workforce of the future

#131: How Lilly Pulitzer stays fresh for a new generation

#130: 3 elements for creating extraordinary retail experiences

#129 Tips for future-proofing today’s retail

#128 How Gap Inc.’s LP leader also helps preserve the planet

#127 Data privacy and the customer experience

#126 Cuyana: Scaling a brand built on ‘fewer, better’

#125 How KiwiCo’s growth is fueled by kids’ creativity

#124 How thredUP is changing secondhand fashion

#123 How b8ta is reimagining the retail model

#122 The Rothy’s formula for success

#121 Facebook: Where social media and shopping intersect

#120 Sephora’s winning customer experience formula

#119 How CAVA keeps fast-casual food fresh

#118: How Framebridge is shaping retail’s future

#117 Practicing cyber resiliency in the digital age

#116 Building communities in and out of the store

#115 Chief protector: Inside the business of loss prevention

#114 Engaging consumers in a channel-less world

#113 R.Riveter: Empowering military spouses

#112 How tech is evolving the customer experience at HSN, QVC and Zulily

#111 Poshmark challenges the norms of traditional retail

#110 MM.Lafleur empowers women in the workplace

#109 Logistically speaking: Wayfair’s innovative supply chain

#108 Nordstrom sets the standard for customer experience. Again and again.

#107 The art and science of personalization at Zulily

#106 Reinventing the Getaway

#105 Investing in creativity: Perfumer Jo Malone’s fighting second chance

#104 Birchbox CEO on the evolution of the disruptive beauty brand

#103 The very near future of AI and automation in retail

#102 Walmart's CTO on digital transformation

#101 Better together: IKEA and TaskRabbit

#100 Dick’s Sporting Goods CEO on leadership and service

#99 Levi Strauss & Co.’s Chip Bergh: Reviving a brand that stands for something

#98 Reporting on retail: What’s changing in 2019 and beyond

#97 Convenience, culture and curation: Innovations that transform retail

#96 The state of retail heading into 2019

#95 Scott Galloway: The retailer with the best workforce wins (Rerelease)

#94 Last-minute holiday shopping

#93 Retail predictions for 2019: What’s in and what’s out

#92 ‘Tis the giving season

#91 How Neiman Marcus innovates to adapt

#90 Gifting trends for the holidays

#89 Holiday Special: Thanksgiving weekend and beyond

#88 Zenni Optical’s vision for change

#87 Neighborhood Goods: The department store of the future

#86 Blockchain: Building a chain of trust

#85 Tariffs: What retailers need to know

#84 How CVS is redefining convenience

#83 How Spa Destinations built a thriving small business on Amazon

#82 Digital meets physical in the retail experience of the future

#81 Sur La Table: From cooking class to loyal customer

#80 The Brass Owl: Rallying the local business community

#79 The evolution of retail with the host of MSNBC’s “Your Business”

#78 Creating the retail experience at PGA TOUR Superstore

#77 Retail trends that will gain traction in 2019

#76 For the Pin: Discovery and the Pinterest shopper

#75 ThirdLove: Using data to create the perfect bra

#74 How Brandless is reimagining modern consumption

#73 Generation Z is shaping the back-to-class shopping season

#72 Intel’s innovation leader on the future of retail tech

#71 Boon Supply: Where fundraising meets retail

#70 Lululemon athletica: The intersection of business and technology

#69 From science project to global solution: FreshPaper takes on food waste

#68 Akola: Empowering women through jewelry-making

#67 TreeHouse’s bold plan to dominate a $200 billion industry

#66 Millennial parents shop differently than other parents

#65 The Army & Air Force Exchange Service balances profitability with community

#64 Cybersecurity for business and life: A guide from a former White House CIO

#63 Fitzroy rethinks discovery for toy shop owners

#62 In with the new: When returns are a win-win

#61 Politics and Prose: Books, community and evolution in D.C.

#60 The reinvention of Levi’s: Staying cool for over a century

#59 The new normal: How retailers continue to evolve

#58 Crazy dog people: How passion drives BARK

#57 UrbanStems uproots the floral industry

#56 How Warby Parker and STORY approach innovation

#55 Making magic with Disney: Danielle Nicole designs around an icon

#54 How DSW stays a step ahead

#53 The real world of loss prevention

#52 Bra shopping reimagined: Harper Wilde supports women in a new way

#51 Inside the Walgreens mobile experience

#50 Leading with passion: The values that saved Ashley Stewart

#49 How Kidbox creates a new family shopping experience

#48 Staying a step ahead in fast fashion

#47 A new kind of customer: What’s driving retail evolution

#46 Tractor Supply creates a winning online experience

#45 Natural talent: How spreading wellness grew a business

#44 Entrepreneurship’s role in social change

#43 Using data to shape the shopping journey

#42 Inside Walmart's next-gen tech incubator

#41 Terry Lundgren looks back on a career in retail

#40 Tomorrow’s cool retail tech, today

#39 Behind the curtain at Retail's Big Show

#38 How “Mattress Mack” became a retail icon

#37 How West Elm syncs the in-store and digital experiences

#36 How one high-tech McDonald’s is evolving an icon

#35 HSN helps make entrepreneurial dreams come true

#34 Retail industry predictions for 2018

#33 How job-ready candidates give retailers a head start

#32 Let it snow! How retailers prep for the weather

#31 BJ’s Chris Baldwin on what keeps a CEO up at night

#30 Beautycounter’s foundation of empowerment

#29 Special holiday edition: 'Tis the season for shopping

#28 Neiman Marcus CEO Karen Katz on putting digital first

#27 Making the case for retail as a career

#26 Supply chain management is 'more like rocket science' than you might think

#25 From customers to community: How a niche brand built loyalty

#24 Allbirds gets a kick out of disrupting shoe design

#23 Scott Galloway predicts the future of retail

#22 Cooking up a revolution: How Chef Roy Choi developed a cult following

#21 How Lane Bryant contributes to a national conversation

#20 Help wanted: The retail roles you never think of

#19 How Macy’s finds top talent

#18 Behind the kitchen door — the business of restaurants

#17 The high point of user experience

#16 Talent acquisition’s role in business growth

#15 The secret sauce for small biz success

#14 How and why NRF forecasts the economic future

#13 S3 Active’s journey from pop-up to permanent storefront

#12 Emerging trends in urban shopping experiences

#11 Everything you think you know about lobbyists is probably wrong

#10 Small business success requires constant evolution

#9 How the STORES Top 100 Retailers stay on top

#8 The future of the retail store

#7 In search of a better fit

#6 Retail’s evolution requires a focus on talent development

#5 How Nat Geo connects content, community and commerce

#4 Growing a small business, one scoop at a time

#3 Get ready for Gen Z

#2 It's not a doughnut, it's a philosophy

#1 How Walmart does business in China

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