All Episodes
Hospitality Property School — 296 episodes
Checking In, Staying In: Effective Strategies for Retaining Top Hotel Talent | Ep. #352
Guarding the Guest Experience: Key Qualifications for Hotel Security Employees | Eps. #351
Numbers that Matter: Qualifications for Hotel Accounting and Finance Employees | Eps. #350
How Trained Spa & Wellness Employees Can Boost Your Hotel's Revenue & Guest Satisfaction | Eps. #349
Why Hiring Competent Hotel Maintenance Employees Are Critical for Your Infrastructure | Eps. #348
Reviving Your Hospitality Property Brand: Tips and Tricks | Eps. #347
Interview with Gudrun Cuillo: Hospitality Property Owner, Winemaker & Author | Ep. #346
The Qualifications That Set a Great Hotel Concierge Apart | Eps. #345
The Key Qualifications to Look for in a Hotel Human Resources Employee | Eps. #344
The Top Qualifications Every Hotel Sales and Marketing Employee Should Possess | Eps. #343
Serving Success: Qualifications Every Hotel Food and Beverage Employee Should Possess | Eps. #342
The Invisible Heroes of Hospitality: Qualifications for a Hotel Housekeeper | Ep. #341
Dan Roberge - CEO of Maintenance Care Interview | Ep. #340
Expert Insights: Hiring the Right Front Desk Employees for Your Hotel's Success | Ep. #339
Behind the Scenes: A Look into the Best Practices for Conducting Hotel Employee Interviews |Ep. #338
How to Attract the Best Employees to Your Hotel: Tips from Industry Experts | Ep. #337
From Hiring to Retention: How a DEI Strategy Can Transform Your Hotel Workforce | Ep. #336
Attracting Top Talent: Best Practices for Recruiting Hotel Employees | Ep. #335
10 Departments In a Hotel – A Guideline for All Hospitality Property’s | Ep. #334
Interior Design Specialist Stacy Garcia Interview | Ep. #333
RevPAR Optimization: How to Maximize Revenue Per Available Room | Ep. #332
Interview with Mark Ross-Smith, CEO & Co-founder at Loyalty Data Co | Ep. #331
Streamline Your Bookings With These Innovative Hotel App Features | Ep. #330
Rise Above the Competition: Understanding What Hotel Evaluators Want | Ep. #329
Creating a Culture of Customer Service: How to Make Your Hotel Stand Out | Ep. #328
The Authentic Hotel Business Plan | Verified Techniques | Ep. #327
Pre-Opening Hotel Strategies to Ensure a Successful Launch | Ep. #326
Top 12 Hospitality Property Trends for 2023 | Ep. #325
10 Most Popular Episodes of 2022-Hospitality Property School | Ep. #324
11 Useful Tips to Open a Wonderful Hotel Restaurant and Bar | Ep. #323
How to Fire an Employee-The Right & Wrong Ways | Ep. #322
Courses to Elevate Your Hospitality Property Skills | Ep. #321
Why Hotel Employee Training is Important | Ep. #320
Improve Your Employee Experience & Elevate Your Guest Satisfaction | Ep. #319
6 Strategies for Dealing With Labour Shortages in Hotels | Ep. #318
Recruiting the Right Hotel Employees | Ep. #317
Why Hotel Employees Quit & What You Can Do | Ep. #316
Furniture Ideas for Your Hotel | Ep. #315
12 Things to Consider When Buying Hotel Furniture | Ep. #314
What Type of Hotel or Resort Do You Want?| Ep. #313
Here Are The First Steps to Starting a Hotel or Resort | Ep. #312
How to Start a Hotel Business: What You Need To Know | Ep. #311
Finding Success in Service: How To Thrive In The Hospitality Sector | Ep. #310
What Do Hospitality Property Evaluators Look For? | Ep. #309
16 Customer Service Techniques For Your Bed and Breakfast | ep. #308
12 Steps to Get GuestsTo Your Bed and Breakfast | ep. #307
Best Bed and Breakfast Breakfast Ideas | Eps. #306
Buying Furniture for Your Bed & Breakfast | Eps. #305
14 Guidelines to Design a Bed and Breakfast Effectively | Eps. #304
Buying a Bed and Breakfast Checklist | Eps. #303
The Authoritative Bed and Breakfast Business Plan-Part 2 | Ep. #302
The Authoritative Bed and Breakfast Business Plan | Ep. #301
Hospitality Property School 10th Anniversary/300th Episode Celebration | Ep. #300
17 Benefits of Owning a Bed and Breakfast | Ep. #299
Starting a Bed and Breakfast 2022 | Ep. #298
Travis Talbot: Food & Beverage Specialist Interview | Ep. #297
Starting a Vacation Rental Business: Your 101 Guide | Ep. #296
Is It Better to Buy An Existing Bed & Breakfast or Start It New? | Ep. #295
How to Enhance Your Room Service Sales | Ep. #294
Website Design: 22 Ways to Get Eyes on Your Site | Ep. #293
10 Questions to Ask When Choosing An Online Reservation System | Ep. #292
7 Crucial Questions to Ask When Choosing a Content Management System | Ep. #291
Tactics For a Successful Pricing Strategy & Why Should You Care | Ep. #290
Shawn Tarter - Founder of the RealTime Reservation | Ep. #289
How to Make Your Property Eco-Friendly | Ep. #288
7 Ways to Improve Operations | Ep. #287
How to Use Digital Technology & Stand Out | Ep #286
7 Ways to Attract Local Guests | Ep. #285
18 Qualities of a Top Hotel Manager | Ep. #284
10 Productivity Traits That Waste Time | Ep. #283
7 Verified Techniques to Boost Security at Your Hospitality Property | Ep. #282
Jim Snediker - CEO of Stock Mfg - Hotel Restaurant Uniforms | Ep. #281
33 Amenity Ideas You Need To Consider Now | Ep. #280
7 Reasons Guest Satisfaction Has Dropped | Ep. #279
6 Strategies for Dealing with Labour Shortages in The Hospitality Property Industry | Ep. #278
How to Turn Data into Bookings for Hotels-Resorts-Bed & Breakfasts | Ep. #277
How 5G Is Changing the Hospitality Property Industry | Ep. #276
Guaranteed Ways to Make Your Hospitality Property Memorable | Ep. #275
Branding Strategy Cheat Sheet – Hotels-Resorts-Bed and Breakfasts | Ep. #274
Hospitality Property School-10 Most Popular Episodes of 2021 | Ep. #273
How to Develop Your Market Strategy & Increase Bookings | Ep. #272
Profit With Cross-Selling & Upselling Products | Ep. #271
Content Writing for Promoting Hotels-Resorts-Bed and Breakfasts | Ep. #270
Brilliant Tips To Help Become an Influencer | Ep. #269
Eye-Opening! How to Get Visitors on My Website | Ep. #268
Bona Fide Hotel Technology for the Future | Ep. #267
The Future of Spa and Wellness Travel Post-COVID | Ep. #266
A Food and Beverage Strategy for Success Post-COVID | Ep. #265
6 Ways to Build Guests Trust With a Great Experience | Ep. #264
What Post-Covid Measures After the Lockdown Will Look Like | Ep. #263
How to Build an Email List with Lead Magnets in 2021/22 | Ep. #262
Collecting Guest Email Addresses - Step by Step Guide | Ep. #261
How to Use Chatbots to Enhance Your Guest Communication | Ep. #260
How to Magnify Your Hospitality Property’s Visibility | Ep. #259
Tips for Marketing and Getting Guests | Ep. #258
6 Brilliant Ways To Use Managing Employees During a Crisis | Ep. #257
The Importance of Messaging to Guests Matters More Than Ever | Ep. #256
Revenue Management and How to Increase Your Cash Flow | Ep. #255
7 Ways Hospitality Properties Will Change Post Covid-19 | Ep. #254
No Question - Housekeeping Will Change Post Covid-19 | Ep. #253
Ways to Enhance Your Housekeeping- Guaranteed | Ep. #252
How to Adapt through Covid-19: A Hospitality Property Checklist | Ep. #251
What Will Your Guests Expect Post Lockdown? | Ep. #250
Reopening Hotels, Resorts, Bed and Breakfasts after COVID 19 ? Ep. #249
How to Prepare for When Guests Return | Eps. #248
Strategies to Improve Your Guest’s Experience | Ep. #247
2 Checklists for Creating the Ultimate LinkedIn Company Page | Ep. #246
Do You Need to Start Using Pinterest for Business? | Ep. #245
Don’t Make These #Instagram for Business Mistakes| Ep. #244
How to Increase Your Bookings with Twitter for Business| Ep. #243
How to Use Facebook for Business – Proven Techniques | Ep. #242
Promoting Your Video on YouTube-Is It Worth It? | Ep. #241
Steal These Ideas to Create a Blog | Ep. #240
Website Design: 22 Tips to Keep Your Visitors Happy | Ep. #239
A Step by Step Guide to Build an Email List | Ep. #238
Asking for Referrals Can be Hard – Here’s How to Make it Easier | Ep. #237
Online Reputation Management – Proven Techniques | Ep. #236
How to Use Customer Referral Programs & Boost Bookings | Ep. #235
Conduct Market Research & Not Break the Bank | Ep. #234
Hotel Surveys – How They Increase Business | Ep. #233
11 Future Hospitality Property Trends You Need to Know | Ep. #232
Revenue Management – Guaranteed Techniques That Work | Ep. #231
7 Secret Strategies That Hotels Can Use to Benefit from Online Travel Agencies | Ep. #230
Property Management System – What You Need to Know | Ep #229
Hotel Resource Books | Ep. #228
Video Content Marketing – Why It’s Imperative for Your Hospitality Property | Ep. #227
Room Technology for Hotels, Resorts, Inns & Bed & Breakfasts | Ep. #226
A Good Night’s Sleep - How to Improve My Guests Experience | Ep. #225
10 Most Popular Episodes of 2020 | Ep. #224
Guest Expectations – Preparing for Post Covid-19 | Ep. #223
Make Your Environmental Program a Reality | Ep. #222
Housekeeping – They are Crucial to Your Property | Ep. #221
Front Office Manager – 18 Ways to Become the Best | Ep. #220
The Right & Wrong Ways to Fire an Employee | Ep. #219
The Best Ways to Upsell | Ep. #218
How to Give Customer Service Your Guests Will Treasure | Ep. #217
Customer Complaints - How to Handle Them | Ep. #216
Customer Service - Bona fide Techniques | Ep. #215
Effective Communications - The Ultimate Guide | Eps. #214
How to Make Your Employee Training Amazing | Ep. #213
How to Improve Your Employee Experience | Ep. #212
Cost of Turnover is Expensive – How to Keep Great Employees | Ep. #211
Employee Turnover in the Hospitality Property Industry Can be Challenging So Ask for Help | Ep. #210
What You Can Do When Stressed | Ep. #209
Your Right Employee Strategy Mindset | Ep. #208
History of the Hotel Industry-How We Got Here | Ep. #207
31 Habits of Successful People | Ep. #206
How to Make the Outside of Your Hospitality Property More Enticing | Ep. #205
37 Things for a Perfect Hotel Room | Ep. #204
Your Daily Operating Procedure | Ep. #203
Revenue Management - How to Set It Up | Ep. #202
Outsourcing for My Hotel, Resort, Inn & Bed & Breakfast | Ep. #201
Mission Statement & Why You Need One – Plus More | Ep. #200
How Will I Know My Operations Manual Works? | Ep. #199
Your Operation Manual – What You Need to Include | Ep. #198
Setting Goals – For Hotels, Resorts, Inns & Bed & Breakfasts | Ep. #197
Operation Manuals - Worth Their Weight in Gold | Ep. #196
Organizational Strategy for Your Hotel, Resort, Inn or Bed & Breakfast | Ep. #195
How to be Organized in Your Hospitality Property | Ep. #194
How to Start a Hotel, Resort, Inn or Bed and Breakfast- 9 Keys to Success | Ep. #193
How to Get the Support You Need to Grow Your Property | Ep. #192
How to Come Back Stronger After the Pandemic-Resources for Hospitality Properties | Ep. #191
9 Ways to Prepare For When the Guest Return | Ep. #190
How to Improve Your Guests Sleep | Ep. #189
Are Blackout Curtains for Hotels, Resorts, Inns & Bed and Breakfasts Necessary? | Ep. #188
In-Room Tablet Vs. Mobile App - For Hotels, Resorts, Inn, Bed & Breakfasts | Ep. #187
How to Turn Your Hospitality Property Cancellations into a Positive | Ep. #186
How Augmented reality Can Work - For Your Hotel, Resort, Inn, Bed & Breakfast | Ep. 185
Virtual Reality-For Hotels, Resort, Inns, Bed & Breakfasts | Ep. #184
Environmental Policy for Hotel-Resort-Inn Bed & Breakfast | Ep. #183
Going Green Solutions- How to Make Your Property Eco-Friendly | Ep. #182
Smart Access Solutions - Hotels-Resorts-Inns | Ep. #181
Room Technology for Hospitality Properties | Ep. 180
21 Habits of Successful People | Ep. #179
You’re Invited! | Ep. #178
What Was Popular in 2019? | Ep. #177
What You Can Do About Stress? | Ep. #176
Hotel, Resort & Bed and Breakfast Trends for 2020 | Ep. #175
Interesting Year for Hotels, Resorts, Inns & Bed & Breakfasts | Ep. #174
Why Great Employees Quit | Ep. #173
Hotel Questionnaire - The Right Survey Questions to Ask | Ep. #172
Renewable Energy - For Hotels, Resorts, Inns & Bed & Breakfasts | Ep. #171
Hotel, Resort, Inn & Bed & Breakfast Recourses You Need| Ep. #170
15 Ways to Become the Best Front Office Manager | Ep. #169
7 Ways to Conduct Market Research with Little Money | Ep. #168
Property Management System – What You Need! | Ep. #167
28 Ways to Increase Your Restaurant Business | Ep. #166
Employee Turnover at Your Property is Expensive | Ep. #165
Coping with Stress as a Property Owner | Ep. #164
Video Content Marketing - For My Hospitality Property | Ep. #163
How to Handle Customer Complaints in Hospitality | Ep. #162
How to Get Referrals for My Hospitality Property | Ep. #161
Surveys and Questionnaires – For Hospitality Properties | Ep. #160
How Do I Create a Mailing List for My Property? | Ep. #159
Online Reputation Management for Your Property | Ep. #158,
Referral Programs That Work & Using Them to Propel Bookings
Is This Your Story?
Want to Grow Your Properties Success for FREE – Check This Out | Ep. #155
Free Access to Hospitality Property Resource EBooks | Ep. #154
Revenue Management Strategies for Your Hospitality Property | Ep. #153
Training and Development is Imperative for Your Property | Ep, #152
Go Green – How to Make Your Property Eco-Friendly | Ep. #151
Your Employee Training Procedure – Step By Step | Ep. #150
It’s Imperative You Have Operations Property for Your Property | Ep. #149
OK, This Was Unexpected… | Ep. #148
How Keystone HDC Started & Who is Gerry MacPherson? | Ep. #147
Upgrade Your Success | Ep. #146
16 Additional Marketing Ideas to Attract More Guests | Ep. #145
16 Marketing Ideas to Attract More Guests | Ep. #144
14 Hospitality Property Trends You Need to Know | Ep. #143
9 Ways to Improve Your Online Visibility | Ep. #142
Selling Your Hospitality Property Experiences | Ep. #141
Get Your Free Hospitality Property Downloads | Ep. #140
Storytelling Tips to Showcase Your Hospitality Property | Ep. #139
Hotel and Bed & Breakfast Interview Questions | Ep. #138
Twitter for Your Hotel or Bed and Breakfast | Ep. #137
Pinterest for Your Hotel or Bed and Breakfast | Ep. #136
How to Use Instagram for Your Hotel or Bed & Breakfast | Ep. #135
Benefits of a Facebook Business Page| Ep. #134
LinkedIn – Does it Work? | Ep. #133
18 Ways to Promote Your Hotel & Bed and Breakfast on YouTube | Ep. #132
Bed and Breakfast Checklists | Ep. #131
How to Start a Bed and Breakfast | Ep. #130
How to Build a Bed & Breakfast or Hotel Website | Ep. #129
12 Habits of Successful People | Ep. #128
How to Stay Positive During Difficult Times | Ep. #127
Running a Hotel, Resort, Inn or Bed & Breakfast? | Ep. #126
Collect Email Addresses & Build Your Guest List | Ep. #125
Revenue Management & How to Set It Up | Ep. #124
A Memorable Experience for Your Hospitality Property | Ep. #123
Training and Employee Development for Hospitality Properties | Ep. #122
Going Green Solutions for Your Hospitality Property | Ep. #121
WhyHotel - Jason Fudin (CEO Co-founder) Interview | Ep. #120
How to Make a Blog Successful | Ep. #119
Content Marketing and Your Hospitality Property | Ep. #118
Customer Service Tips - For Your Hospitality Property | Ep. #117
Customer Service Values for Your Hospitality Property | Ep. #116
Employee Training Process – Step-By-Step | Ep. #115
Great Employees – How to Find and Keep Them | Ep. #114
Operations Manual for Hospitality Properties | Ep. #113
Create a Marketing Video | Ep. #112
How to Create a Website - Part 2 | Ep. #111
How to Create a Website | Ep. #110
Industry Influencers - How to Become One | Ep. #109
Tips on a Good Night Sleep for Your Guests | Ep. #108
How to Get My Website More Traffic | Ep. #107
KHDC 106 – Increase Booking by Getting More Website Visitors
KHDC 105 – How to Get Your Employees Engaged
KHDC 104 – How to Write Content
KHDC 103 – A Hospitality Property School Group Membership Site Tour
KHDC 102 – Challenge Yourself and Improve Your Business
KHDC 101 – The Official Hospitality Property School Group
KHDC 100 – The Right Survey Questions to Ask
Here's How You Can Improve Your Patronage & Profit
KHDC 099 – How to Help Prevent Theft in Your Hospitality Property
KHDC 098 – How to Offer Your Employees a Wonderful Experience
KHDC 097 – Learn Room Service Techniques
KHDC 096 – Airbnb and Your Hospitality Property
KHDC 095–18 Things Guests Hate to Hear
KHDC 094 – 5 Ways Hospitality Properties Can Use Renewable Energy
KHDC 093 – Harassment in Hospitality Properties
KHDC 092 – How to Create Short-Term and Long-Term Goals
KHDC 091 – How to Be Positive and Improve Your Business
KHDC 090 – 12 Habits of Prosperous People
KHDC 089 – How to Remove Negativity from Your Life
KHDC 088 – How to Endure When it Gets Hard
KHDC 087 – Are Mistakes Hurting Your Business?
KHDC 086 – Are Your Guests Unsafe at Your Hospitality Property
KHDC 085 – How to Manage Your Millennial Workforce
KHDC 084 – What the Perfect Hospitality Property Room Should Include-Part 2
KHDC 083 – What the Perfect Hospitality Property Room Should Include
KHDC 082 – Using 5 More Technology Trends Strategies Like The Pros
KHDC 081 – 5 Incredible Technology Trends Examples
KHDC 080 – Do You Need A Training Tесhnоlоgу?
KHDC 079 – How to Set Up Your 2018 Organizational Goals
KHDC 078 – How To Get Your Marketing Campaign To Go Viral
KHDC 077 – Enhance Your Business with Your Housekeeping Department
KHDC 076 – How Hospitality Property Customer Service Has Changed
KHDC 075 – What Happens to Hotel Soap?
KHDC 074 – How a Property Management System Works
KHDC 073 – The Hospitality Property School Group
KHDC 072 – Hospitality Property School Continues to Grow
KHDC 071 – How to Market Your Hospitality Property with Pinterest
KHDC 070 – How to Market Your Hospitality Property Using Instagram
KHDC 069 – Are Daily Deals Good for Hospitality Properties?
KHDC 068 – Marketing Research with Little Money
KHDC 067 – Reports You Need for Your Revenue Management Strategy
KHDC 066 – What is Revenue Management?
KHDC 065 – How to Brand Your Hospitality Property
KHDC 064 – How to Create a Brand That Builds Trust
KHDC 063 – How to Research for Your Hospitality Property Blog
KHDC 062 – What to Write About in Your Hotel Blog
KHDC 061 – How to Write Quality Content for a Hospitality Property Blog
KHDC 060 – What are Guest Looking for When Booking Online?
KHDC 059 – What Paperwork is Needed to Open a Hospitality Property
KHDC 058 – Great Customer Service Stories