All Episodes

Episode 66 - Talking Loyalty and the Psychology that drives it with Special Guest Mark Sage

Episode 65 - Talking the role of CRM, AI and formal marketing training with Special Guest Gianfranco Cuzziol

Episode 64 - Talking agency independence and martech problem solving with Special Guest Ian Reeves

Episode 63 - Talking the power of AI and Humanity in building Customer Experiences with Antti Kangaslahti

Episode 62 - Talking Agentic AI with Special Guest Simon Spyer

Episode 61 - Talking the complicated world of Martech and AI with Special Guest Rob Pellow

Episode 60 - Talking Video game marketing and inclusivity with Special Guest Angela Harding

Episode 59 - Talking about the point of Loyalty with special guest Adam Posner

Episode 58 - Talking Retail marketing, Loyalty and delicious chocolate with Amy Harman

Episode 57 - Talking creative work, the art of copywriting and Neurodivergence with Special Guest Natalie Howells

Season 5 Episode 1 - Talking Loyalty, CRM and AI with Special Guest Tom Phillips

Season 4 Episode 7 - Talking AI and its impact on Marketing with Special Guest Simone Blakers

Season 4 Episode 6 - Talking Loyalty with Special Guest Professor Yuping Liu-Thompkins

Season 4 Episode 5 - Talking Email Marketing and CRM with Special Guest Chad S White

Season 4 Episode 4 - What makes the Rapha Cycling Club a great loyalty program?

Season 4 Episode 3 - Why targeting Gen-Z is really lazy marketing

Season 4 Episode 2 - Celebrating our 50th episode by talking CX, Behavioural Science and more with Jen Clinehens

Season 4 Episode 1 - Talking data, insight and marketing tech with special guest Susan Rose

Season 3 Episode 11 - Shining the harsh light of the scientific method on the world of advertising and marketing agencies with Special Guest Mark Razzell

Season 3 Episode 10 - Talking starting, growing and selling marketing agencies with Special Guest Craig Wheeler

Season 3 Episode 9 - Talking data, experimental design, and analytics with Special Guest Mallika Kelkar

Season 3 Episode 8 - Talking CX, CRM and customer expectations with Special Guest Lucy Halley

Season 3 Episode 7 - Don't forget to destroy

Season 3 Episode 6 - Marketing Room 101 Part 2

Season 3 Episode 5 - How golf brands convince golfers to buy the same gear year after year

Season 3 Episode 4 - Talking Marketing as an entrepreneur with Special Guest Lucy Kirby

Season 3 Episode 3 - What Amazon Prime can teach us about loyalty

Season 3 Episode 2 - What AC/DC can teach us about building a brand

Season 3 Episode 1 - Talking Marketing recruitment With Zoe Edwards, Principal Recruitment Consultant for The Industry club

Season 2 Episode 5 - What is in your Marketing Room 101?

Season 2 Episode 4 - Talking creativity and freelancing with Special Guest Paul Trueman

Season 2 Episode 3 - Talking cookie-cutter agency solutions, implementing marketing technology and the impact of the pandemic with special guest Clint Bratton

Season 2 Episode 2 - Talking digital advertising, privacy and identity with special guest Dan Richardson

Season 2 Episode 1 - Four things marketing agencies don’t know about their clients

Episode 32 - Talking the current state of marketing agencies, diversity and working abroad with Special Guest Nicole Taylor

Episode 31 - Talking about barriers to great thinking and performance with Special Guest Fiona Craig

Episode 30 - Talking Facebook, agency leadership and diversity with Special guest Liz Roche

Episode 29 - Talking Market Research, Behavioural Science and Neuroscience with Special Guest Chris Bland

Episode 28 - Talking Loyalty programs, Block Chain and running businesses with Special Guest Phil Shelper

Episode 27 - Talking marketing in the Art world with Special Guest Charlotte Stewart

Episode 26 - Fortnite: A marketing case study

Episode 25 - Talking streaming, content creation and marketing with Special Guest Ross Thompson.

Episode 24 - Talking independent agencies, COVID and the future with Special Guest James Ray

Episode 23 - Talking marketing in the video games industry with Special Guest Eric Folliot

Episode 22 - Talking marketing, AI and startup culture with Special guest Mark Bainbridge

Episode 21 - What makes Starbucks great?

Episode 20 - Talking Print and Purpose (with special guest Richard Boon)

Episode 19 - The pros and cons of working abroad

Episode 18 - What makes Netflix great?

Episode 17 - What makes Peloton great?

Episode 16 - Talking agency life, consulting & start ups (with special guest Simone Blakers)

Episode 15 - What makes IKEA great?

Episode 14 - Talking Marketing technology (with Special Guest Lucy Acheson)

Episode 13 - What's the purpose of brand purpose?

Episode 12 - Is age just a number in marketing?

Episode 11 - Talking data in marketing (with a special guest)

Episode 10 - The things that drive us crazy about marketing

Episode 9 - What is the point of loyalty programs? Part 2

Episode 8 - What is the point of loyalty programs? Part 1

Episode 7: The Customer-centric sacrifice

Episode 6: Behavioural Science - an introduction for Marketers Part 2

Episode 5: Behavioural Science - an introduction for Marketers Part 1

Episode 4: Six of our favourite marketing books

Episode 3: Specialist or Generalist - What should you be?

Episode 2: Agency or Client-side - Which one should you choose?

Episode 1: You are not your customer