All Episodes
The PartsEdge Podcast — 196 episodes
Fixing the Foundation: Microlearning Solutions for Parts Managers with Chris Craig
Stop Losing Customers: How Better Communication Drives Service Retention in Auto Dealerships
Transforming Dealership Service with Real-Time Communication and Sales Training Insights
Fueling the Future of Fixed Ops with AI and Smarter Communication with Danny Zaslavsky
Webinar Replay - What the Best Parts Departments Do Differently
Driving Customer Retention and Embracing Tech in Part Departments with Dwayne Kinsley
Fixing the Foundation: How Smart Tools Empower Dealerships Parts Managers
Fixing the Foundation of Service Scheduling with Insights from Dave Anderson
How Value-Driven AI Is Transforming Dealership Fixed Ops and Customer Experiences
Building Trust and Boosting Profit: The Power of Video in Fixed Ops with Joe Shaker
Fixing the Foundation: Innovation, Mystery Shops, and Gamifying Car Sales at the NCM Summit
Building Strong Service Teams and Tackling Obsolescence in Fixed Ops
Networking, AI, and Technician Challenges in Fixed Ops with Matt and Justin
Webinar Replay - What Your DMS Isn’t Telling You About Your Inventory
Leveraging 19 Million Reviews to Build Trust and Grow Dealer Profits with Melissa Terrell
Breaking the Mold: Fixing Fixed Ops with AI and Smarter Scheduling
Boosting Dealership Efficiency: Tech Partnerships and Service Lane Acquisition
Building Stronger Fixed Ops Teams: Insights from NCM Fuel the Future Summit with Beth and Tricia
Breaking Through the Data Fog in Fixed Ops
The Second Set of Eyes Every Parts Department Needs
How Top Dealerships Protect Margin Through Better Parts Pricing - Live Webinar Series Replay
Fixing the Foundation for Parts Success with Joe Castelino’s Multi-Store Strategies
Parts Reconciliation Without the Year-End Surprise - Live Webinar Series Replay
Building Foundational Partnerships to Transform Parts Management in Auto Dealerships
Stop Running Your Inventory on 5 Sources - Why More Sources = More Control - Live Webinar Series
Breaking Down Barriers: How Dealer Education and Data Drive Parts Department Success
The Real Impact of Menu Pricing vs. Matrix in Dealerships Parts Departments - Live Webinar Series
Strategies for Dealer Growth: Employee Engagement, AI, and Tech Shortage Solutions
How Social Media Is Changing Fixed Ops Careers with Austin Conroy
The Future of Search Marketing for Dealerships: Profiles, AI, and Lifecycle Success with Sarah Ciociola
Why Dealerships Need More Sources to Streamline Pricing and Inventory in Fixed Ops
Building Strong Teams Across Dealerships: Felicia Barr on Growth, Community, and Co-Ops
How Automotive Careers Evolve: Insights, Growth, and Grit with Gretchen Seidel
Transforming Fixed Ops: How Kyle Morisette Empowers Dealerships with Real Solutions
Creating Efficiency in the Automotive Industry with Brian Fox
Myths Holding Parts Managers Back
Trust Is the Strategy with Joe Shaker: Using Video to Grow Parts & Service Guest Names: Joe Shaker
What Type of Parts Manager Are You?
Ansley Williams Isn’t Following the Rules — And It’s Changing Automotive Consulting
The Truth About AI in Automotive: Fixing a Broken System or Just a Band-Aid?
Parts Managers Share Real Success Stories with PartsEdge at Snell Motor Company
How to Minimize Obsolescence and Boost ROI in Your Parts Department with Chuck Hartle
Shining the Spotlight on Parts Managers with Kaylee Felio at Snell Motor Company
Defining What's Broken in Fixed Operations with John Traver
The Most Innovative Parts Management Strategies You’ve Never Tried
How Parts Management Has Changed (and What’s Next) with Steve Fishel
Why Fixed Ops Is the Future of Dealerships | Insights from Sheila Pogue
How Collaboration Unlocks Parts Management Success in Automotive
The Future of Automotive Parts: What Every Dealership Needs to Know
Managing Change in the Parts Department: What They Don’t Tell You
Mike Kraft’s Secrets to Growing with Tech and PartsEdge
Smarter Parts Management with PartsEdge: Mitch Brady’s Approach to Lean Inventory
Marriage, Auto, and Mindset: Building Successful Careers and Communities Together
How More Sources Can Simplify Parts Inventory and Increase Profits
Empowering Parts Managers: How Technology and Support Helped Zach Don Succeed
Bridging the Gap in Accessories: How Tech is Changing the Game for Dealerships
How Supporting Parts Managers Produces a Higher Gross Profit
Courage, Content, and Connection ft. Elena Ciccotelli
Tariffs, Fear, and Forward Strategy: What Parts Managers Need to Know Now
From Lube Shop to Leadership ft. Nos Saleh
Simplifying Parts Return Process ft. Chuck Hartle
Olivia Stapleton – Marketing, Sales & Technology: The Perfect Dealership Formula
Tackling DMS Challenges with DealerTrack and PBS ft. Chuck Hartle
Jazmine Booker – Mastering Automotive Podcasting
What Parts Managers Must Know About Inventory Control ft. Chuck Hartle
Effective Pricing Strategies for Parts Managers ft. Chuck Hartle
Tim Hayden – How to Build Customer Lifetime Value with AI and Data Management
Tackling Common Pitfalls for Parts Managers ft. Chuck Hartle
Grace Stein – ‘Car Girl Grace’ to Future Marketing Leader
What Parts Managers Must Know About Inventory Control ft. Chuck Hartle
Julie Douglas – Dealership Payment Challenges
Are Idle Parts Costing You More Than You Think? ft. Chuck Hartle
Is Your Staffing Strategy Costing You Customers? ft. Chuck Hartle
Nick Willey – How Winning the Internal Battle Transforms Dealerships
Jeffrey Harbaugh – Preserving the Legacy in Automotive
Exploring Revenue Generation in the Parts Department ft. Chuck Hartle
John Frazier & Ryker Salazar – LinkedIn Connections, Dealership Transformations, and Technician Empowerment
The Critical Role of Parts Managers ft. Chuck Hartle
Jean Reitelbach – Empowered Choices and Resilience in the Automotive Industry
Prevention Strategies for Obsolescence with Chuck Hartle
Randy Kobat – Improving Dealership Communication and Profitability
Financial Impact of Obsolescence ft. Chuck Hartle
Brian Kramer – Appraisal Accuracy and Effective Fixed Operations
Leveraging Data in Parts Management with Scott Rutherford
Understanding Inventory Obsolescence with Chuck Hartle
Inventory Control and Manufacturer ASR's with Chuck Hartle
Uncovering Hidden Profit Opportunities in Parts Sales with Chuck Hartle
What Parts Managers Can Do When CDK Is Back Up with Chuck Hartle
Jamie Farley – The Art of Dealership Buy & Sell
Liza Borches – Mentoring Women and Driving Automotive Industry Innovation
Chuck Hartle & Cliff Cope – How PartsEdge Innovates Dealership Inventory Management
Diana Shubert – Empowering Women in Automotive
Mark Payne – Managing Parts Inventory Amid CDK Chaos
Chuck Hartle – What Parts Managers Can Do When CDK Is Back Up
Glenn Harwood – Innovating Car Appraisals
Brad Paschal – The Power of Transparency in Dealerships
Erica Bruno-Martin – Adapting to Industry Shifts and Community Engagement
Nick Gianake – Transforming Team Dynamics
Holden Scott – Building Brands and Developing Mental Fortitude
Austin Conroy – Enhancing Parts and Service Collaboration
David Long – Winning Mindset and Effective Leadership
Achieving Optimal Inventory Performance
Scott Rutherford – Leveraging Data in Parts Management
Jaime Macias – Employee Relationships and Industry Insights
Ryan Else – Strategies for Overseeing Multiple Dealerships
Bob Ghent – Utilizing PartsEdge for Operational Improvement
Cory Scheer – Strategies for Closing Trust Gaps
Jeff Denis: Navigating the Complexities of Parts Management
Allie Peters: Setting Standards for Success
Venus Toro: Winning Solutions for Specialized Talent
Steven Adragna: Navigating Growth and Hiring in Automotive
Jami Alexander: Redefining Leadership and Communication in the Automotive World
Peter Smith: Pioneering Positive Change in Car Dealerships
Todd Katcher: Digital Sales Solutions for Fixed Ops Teams
Emily LaCroix: The Art of Marketing Parts in the Automotive Industry
Scott Davis: Maximizing Customer Engagement
Jordan Cox: Aligning Purpose with Passion
Justin Pomeroy: Navigating the Path to Success
Chuck Hartle: Uncovering Hidden Profit Opportunities in Parts Sales
Steve Greenfield: The Pulse of the Future of Automotive
Jason Goler: Parts Inventory Managed Like an Entrepreneur
Billy Milone: Starting with a Purpose in the Automotive Industry
Jeremy Stephens: Inspiring the Next Generation of Automotive Leaders
Russell Hill: How AI and EV Are Impacting Fixed Operations
Brandin Wilkinson: The Power of Leadership in the Automotive Industry
Joe Gibson: Stepping Beyond Comfort in the Dealership
Kelley Reis: Empowering Employees for Excellent Dealership Experiences
Paul Daly & Kyle Mountsier: How Dealership Professionals Shape Communities and Lives
Ron Marvo: What Does Boxing Jake Paul Have to Do With Business?
Angela Willoughby: Avoiding Vendor Partnership Pitfalls
Ellen Haney: Combatting Obsolescence In Your Parts Department
Bob Gower: How to Get Started in The Auto Industry
Chuck Hartle: Inventory Control and Manufacturer ASR's
Erick Jauregui: Training With The End in Mind
Shaun Raines: How Dealerships Can Retain Customers Beyond the Sale
Mike Bachara: Keeping the Parts Inventory Organized
Stan Mirzayev: Revolutionizing Ordering Car Parts
Bill Springer: The Importance of a Successful Tire Business Strategy
Jess Burkhart: Giving Young Women a Voice in the Automotive Industry
Jill Trotta: Managing Your Tire Ecosystem
Jonathan Cabak: Streamlining Shop Efficiency using AI and Automations
Richard Mueller: Embracing Change in the Automotive Industry
Darryl Terrell: The Art of Thriving in Fixed Operations
Wendy Reeves: Going Back to the Basics
Corey Smith: Understanding the Risk of Cyber Attacks in Automotive
Tom Kline: What’s So Important About Risk Management
Ariel Lee: The Benefits of Niche Content on LinkedIn
Strengthening BDCs Through Collaboration with Martha Alvarado, Sarah Vantine, Wendy Reeves, and Shawn Armorer
Shawn Parrett: What Parts Managers Can Do To Grow Their Business
Allie Peters: Making an Impact in the Auto Industry
Sean Reyes: Enhancing the Service Experience
Megan Mahon: Megan’s Unique Journey Into the Automotive Industry
Julie Douglas: Paving the Way for How Dealerships Accept Payments
AJ Holst: The Benefits of Working with a Service Consultant
Dave Hines: The Power of Accessory Shopping
Shon Kingrey: What To Look for This Year in Fixed Operations
Tully Williams: Achieve a Well-Rounded Parts Inventory
Ed Roberts - Ed Robert’s Biggest Lesson Learned
Vanessa Ruck - Life Changing Accident to Motorcycle Rider
Robert Migliaccio - Finding the Drive and Strive To Want and Be More
Laurie Halter - Public Relations and Passion in the Automotive Industry
Owen Moon - What Does Fixed Ops Look Like for 2023
Charity Dunning - Trends in Fixed Ops Marketing
Angela Willoughby - Why having a Fixed Ops Analysts is Crucial for Growth and Success
Marcus Aman - Fixed Ops Director to Entrepreneur
Mark Haeck - Linking the Glass Industry and Fixed Operations
Kyle Winkley - Tips To Reward and Retain Your Employees
Ellen Haney and Shonda Miller - Women in Fixed Ops
Joshua Taylor - Tech and Parts People
Jamie Bowe - Changing the Service Communication Process
Mike Gass - The Divide Among Parts People in Dealerships
Troy Scheer - What Independent Dealerships Have To Be on the Lookout For
Brooke Furniss - What Should the Auto Biz be Talking More About?
Corey Smith - What it's Like to be a National Fixed Operations Training Manager
Maureen Martin’s Best Advice To Staying Focused in the Automotive Industry
Shawn Armorer & April Simmons - The Beauty of Meeting on LinkedIn
Tom Deane, Jeff Baker, Becca Kroeger - Why Don't Dealerships Do Physical Inventories More Often?
Joe Chambers and Erick Jauregui - Service Drive Live
Coralee Zueff - Get To Know the Challenges Independent Shops Are Going Through
Scott Armstrong - Free Fuel with Fintech Solutions
Carol Kitts and Her Journey Through the Auto Business
Lessons Learned and Where the Industry Is Headed ft. Scott Gregg
Who Is Sean Welsh? The Journey to Car Biz Done Better ft. Sean Welsh
Building your Fixed Operations Brand Online ft. Charity Dunning and Russell Hill
How to Be a Better Leader to Your Team ft. Rusty Stewart
Obstacles Turn an Entire Fixed Operations around To Double Profit ft. Shawn Butler
Connection, Where You Might Be Missing Chances To Connect ft. Chris Schaubert
Retain Your Team and Create Culture ft. Holden Scott
Get To Know One of the Founders of PartsEdge ft. Chuck Hartle
What Huge Opportunity There Is in Parts Department ft. Michael Barich
Growing Employees from Within ft. Mike Weldon
What Opportunities are Auto Dealers Missing? Steven Apicella
Meet James Holloway! We discuss what Parts Departments should be focusing on
Let's solve the technician shortage! Learn more about Kate Beirowski and who inspires her.
Join us and be inspired by Russ Mann. We get deep into his journey and what he’s doing now.
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