All Episodes
Retail Unwrapped - from The Robin Report — 309 episodes
EP 309: Brand Drift and the Risks of AI Marketing
EP 308: A Visionary Designer Engineers a Radical Ganni Sneaker
EP 307: How to Revive Personal Attention With Customers
EP 306: An Economist's Warning on Shifts Impacting Holiday 2026
EP 305: How Does The Vermont Country Store Keep Going?
EP 304: How to Avoid the AI Trust Recession
EP 303: Autonomous Delivery in the Driveway
EP 302: It's About So Much More Than Lettuce
EP 301: Why an AI Agent Is More Trusted
EP 300: Spoiler Alert: Stop Chasing AI and Clean Up Your Store First
EP 299: Signals Retailers Are Missing
EP 298: What AI Can’t Deliver
EP 297: Humans Are the Weakest Link in Your Data Strategy
EP 296: Gaming AI Search
EP 295: Are Your ORC Forensics Up to Date?
EP 294: The AI-Empowered Store
EP 293: The Comeback of Century 21 NYC
EP 292: How to Be Human in the AI Era
Ep 291: Luxury’s Future After the War in Iran
EP 290: The Next Frontier: Agentic AI and Operations
EP 289: Jockey Turns 150 Years Old and Is Still Inventing
EP 288: Succession: Hire the Enemy or Promote Within?
EP 287: GLP-1 Is a Disruption Retailers Aren’t Ready For
EP 286: Yeti Takes a Long View to Protect Its Brand
EP 285: Tarek Müller Builds a Global Retail Tech Solution
EP 284: How to Master Agentic AI, Not Fear It
EP 283: Hershey Perfects Experiential Retail
EP 282: Tim Baxter Has a Bold Vision for Retail
EP 281: A Data Expert Uncovers the Power of Re-Commerce
EP 280: A Leading Economist Weighs In on the SCOTUS Tariff Reversal
EP 279: How Not to Run a Retail Business
EP 278: Gaming the K-Shaped Economy
EP 277: Why Materials Should Lead Design
EP 276: How AI Propels FedEx Customer UX
EP 275: NRF Trade Talks: Five More Unique Perspectives
EP 274: NRF Trade Talks: Four Unique Perspectives
EP 273: A Masterclass in Agentic AI
EP 272: Here’s What Happens When Your Customers Design Your Clothes
EP 271: The Shifting World of Retail Real Estate
EP 270: Sprouts: Pioneer in Health and Wellness
EP 269: Luxury Leather's Toxic Impact
EP 268: Never Underestimate the Power of Weather
EP 267: How a D2C Brand Beat the Odds in Scaling to Retail
EP 266: Retail 2025 Was a Radical Shift
EP 265: AI Is an Ally, not the Enemy
EP 264: Fast Tracking the Beauty Industry
EP 263: How Uncle Jerry’s Pretzels Is a Poster Child for Healthy Snacks
EP 262: A Preview of Mixed Holiday Spending Trends
EP 261: Why Traditional Retail Stores Are Missing Return on Experience
EP 260: Leading with Impact and Purpose
EP 259: How to Get a Better Seat at the Table
EP 258: AI Is Transforming the Fashion Supply Chain
EP 257: How to Build a Retail Media Empire
EP 256: Primark Sets Its Sights on the States
EP 255: Why Retailers Are Becoming Political Casualties in Culture Wars
EP 254: Ace Hardware Knows How to Build Community
EP 253: An Inside Look at The Honest Company’s Transformation
EP 252: Blunt Talk About Retail News Headlines
EP 251: Surprises About Rising Food Costs
EP 250: AI Alert: The Retail Workforce Is About to Change
EP 249: Why the Fed’s Policy Paralysis Threatens BTS and Holiday
EP 248: Stop Chasing Normal: Disruption Is Your Opportunity
EP 247: Watch What Your Customers Do, Not Say
EP 246: The Retail Marketing Test: AI or Human?
EP 245: Wholesale Isn't Dead, It’s Revitalizing Growth
EP 244: Market Chaos Demands New In-Store Retail Strategies
EP 243: Marketing Newsflash: Demographics Are So Over
EP 242: Trump Majeure Surprise: Tariffs Trigger Retail Collaboration
EP 241: Reeling from Tariff Whiplash
EP 240: How to Bridge the Retail Tectonic Shift
EP 239: The Tariff Storm: Navigating the Harsh Inequity of Global Trade
EP 238: Luxury in Flux: LVMH's American Gambit
EP 237: How Chewy Is Reimagining Veterinary Care
EP 236: How Forever Chemicals Are Reshaping Retail's Future
EP 235: How Flow Fashion Could Save Our Planet and Your Wallet
EP 234: Retail Media Redefines Customized Marketing
EP 233: Store Closures and Lease Structures Are Reshaping Commercial Retail
EP 232: Urban Outfitters Masters Strategic Innovation
EP 231: Hudson’s Bay's Downfall: Why Richard Baker Failed
EP 230: Rethinking Retail Marketing Leadership: AI and the Fractional Revolution
EP 229: Consumer Boycotts: A Major C-Suite Headache
EP 228: When Necessities Become Luxuries: The Bird Flu Economy
EP 227: The What-Ifs of Potential Tariffs
EP 226: Beyond the Saks-Neiman Merger: The True Cost of Market Consolidation
EP 225: How Weather Forecasting Is a Trillion-Dollar Retail Opportunity
EP 224: The Robin Report Roundtable: Key Forces Reshaping Retail's Future
EP 223: Trade Talks: NRF’s Big Show (Part 2 of 2)
EP 222: Trade Talks: NRF’s Big Show (Part 1 of 2)
EP 221: American Giant and Walmart Reshore at Scale
EP 220: Navigating Retail's Next Storm: Technology, Trade, Transformation
EP 219: Build-A-Bear Workshop Is a Retail Renaissance
EP 218: The Next Frontier: Agentic AI Smart Shopping
EP 217: Denise Incandela, Walmart Fashion EVP: A 2024 Crave Retail Radical
EP 216: John Venhuizen, President and CEO of Ace Hardware: A 2024 Crave Retail Radical
EP 215: The AI-Powered Merchant: Creativity Meets Retail Technology
EP 214: The Future of Retail Returns: Automation Meets Human Intelligence
EP 213: Why Circular Store Design Will Redefine Resilient Retail
EP 212: Post-Election Recap for Retail
EP 211: De-Risking the Intelligence Gap in Retail Analytics
EP 210: Retail Store Transformation and Holiday 2024
EP 209: How Two Giants Are Disrupting Circularity with Sustainable Fashion Initiatives
EP 208: What's the Port Strike Impact on Retail?
EP 207: Home Furnishings Trends: Why 2025 Will Re-energize the Industry
EP 206: Mastering the Circular Economy in Retail
EP 205: Rewriting the DEI Rules in Retail
EP 204: Behind the CEO Curtain: What Modern Leadership Really Looks Like
EP 203: The Importance of Retail in Urban Development
EP 202: Our Guest, CEO of Ace Hardware, John Venhuizen
EP 201: From CX to EX: The Retail Revolution Starts with Your Employees
Ep 200: Saks-Neiman Marcus Merger: No Merchant Leadership, No Success
Ep 199: The 2024 Election Will Impact Retail. Here’s How.
Ep 198: How Spatial Intelligence Accelerates Retail Decision-Making
EP 197: Supply Chain Becomes the Cool Kid in Retail
Ep 196: Why Ulta Beauty’s Joy Project Is Important
Ep 195: Lenovo’s CMO on Building a Community of Committed Fans
Episode 194: Bayard Winthrop, Founder and CEO American Giant
Episode 193: Nexite’s Breakthrough Innovation
Episode 192: VF, Gap, Abercrombie & Fitch: Three Major Strategy Shifts, Only One Homerun!
Episode 191: Succession Planning in Retail…Pepsi Has It Right
Episode 190: Nordstrom's The 123 year-old Startup
Episode 189: The Retail Industry Revolution
Episode 188: Why REI Is Committed To Developing Its Minority-Led Partners
Episode 187: The Chairman and CEO of Sezzle Discusses Buy Now Pay Later.
Walmart and Amazon Quit Healthcare
Avery Dennison on Frictionless Shopping
Blue Skies Ahead: Weather Analytics and Retail
AI-Driven Results Your CFO Can Believe In, with Purva Gupta, Co-Founder and CEO, Lily.ai
Are We in for Luxe Boom or Bust?
Luxury or Exclusivity Extortion? Hermès Sales Tactics Go to Court
Content Creators Are Cultural Leaders of the 21st Century
Four Female CEOs with Unique Retail Strategies
The New Wave of Fashion eComm
Tony Spring’s Challenge at Macy’s
Consumers Are Getting High on Consumption Addiction
Shoptalk 2024 Sneak Peek: with Krystina Gustafson
A Retail Profitability Update with Steve Morris, Founder of Asset Strategies Group
David Sobie, Co-founder and CEO of Happy Returns
How to Prevent the C-Suite Shuffle
NRF Report: The New Age of AI Retail Tech
Next Gens Are a Values-Based Consumer Powerhouse
Retail Radicals Aritzia, Boot Barn, Crate & Barrel, Dick’s Sporting Goods, and Yeti Redefine Retail
The Strategic Shifts We See In 2024
Retail Cost Accounting Can Be Misleading
Is Organized Retail Crime a Convenient Excuse for Closing Stores?
Branding's Next Iteration with Leslie Ghize, of DONEGER TOBE
Nick Mangiapane and Commerce Signals Weigh in on 2023 Holiday Spending Predictions
Did Black Friday Cannibalize Itself?
Why Brands Should Care About This New Solution for Microplastics
The Rise of Retail Multicultural Marketing with Imani Laners
Dr. Read Hayes on AI and the Fight Against Organized Theft
Ye + Adidas: The Hidden Cost of Celebrity Deals
Sky High Retailing: A New Age for Travel Retail
Once Red-Hot Vans Runs Cold
AI: The Future of Retail Marketing Part 2 with Lindsey Scheftic
AI: The Future of Retail Marketing Part 1 with Lindsey Scheftic
Doing the C-Suite Shuffle
Whoa! Costco Goes Upscale
Retailers Behaving Badly
AI Powers DTC’s Leading Edge
The Unpredictable Road Ahead
Tapestry Expands Its Empire: But It’s No LVMH
Amazon’s Slippery Slope
Hot to Not, Has the VF Culture Killed Supreme?
From Wholesale to Retail: Brands Are Trying to Achieve a Balance
Navigating the Billion-Dollar Battle Against Retail and Cyber Crime: The Role of AI
ICSC's Tom McGee Talks Suburban Retail, the Return of Physical Stores, and Gen Z.
The Devil’s in the Details; the Details Are in the Data
Retail Reimagined: Unpacking AI’s Transformative Potential
$10 Billion a Month Goes “Poof” for Retailers
The Demise of Fashion Specialty Stores
Kohl's: Turnaround or Downward Spiral?
The Untapped Potential of Ancillary Services
Organized Retail Crime Takes a Bite Out of Profits
Tempting Fate: The Impossibility of Predicting a Recession
Walking a Tightrope: When Doing the Right Thing Could Be Breaking a Law
A Master Class on Unified Commerce
How Cotton Incorporated Has Remained Relevant to the Consumer for 50+ Years
Today’s Headline: Consumer Spending Remains Strong as Headwinds Build
Unhinged Rage with Customer Service
Retail’s Hinge Point in Time Reveals the New Normal
The Dark Side of AI
Operating Globally in Today’s Disruptive Marketplace
As the World Turns: Gender-Fluid Fashion
EV Charging Stations: New Moneymakers for Retail
The Failure of U.S. Retail International Expansion
A&F: The Meteoric Rise Back to Cool
Andrew Jassy Is Redefining Amazon
The Evolution of Brand Management
Retail Leadership for Extraordinary Times
Retooling and Speeding Up the Retail Model
Creating a New Normal
The Risks and Rewards of Next-Gen Artificial Intelligence
The Nightmare After Christmas
A Look Back at 2022
2023 Retail Trends: Surprises and Disruptions?
Forecasting Can Be a Fool’s Game
The Shift to Small Neighborhood Stores
Mad Men 2.0?
Influencers: Working for You or Against You?
Revealing the Future of Malls - with Bill Taubman
2022 Holiday Predictions - with Andy Mantis, Commerce Signals
The Truth About Fashion’s Digital Transformation
Is There ROI in Resale?
Made in America: A New Perspective
Inventory Surplus + Inflation = Disaster
Data Overload: Why Your Top Talent Is Burned Out
There’s No Playbook for Holiday 2022
Unlocking the Power of Personalization - With Dressipi's Sarah McVittie
Malls and Nine Lives
The Fastest Growing eComm Company in the World...
Your Customers and the Final Frontier
How to Navigate Down Markets with Spatial Intelligence
What Can Retailers Expect for Back-to-School?
The New, New Rules of Retail
Macy’s and Toys R Us: A Big Win?
Get On the Build-to-Order Bandwagon
Is Big Tech Out of Control?
Workers Unite as Unions Make a Resurgence
BNPL: A Race to the Bottom
Amazon 2.0: Turbulent Times
Inflation and Inventory: Doubling Down on Retail
Where Will Subscription Services Land?
Is Lack of Leadership Dragging Down the Gap?
Why Is Brand Reputation More Important Than Ever?
Tech Titans Tumble
Amazon Slip Slides into Maturity
Welcome to the New Workplace
Recommerce: Is the Hype Real or Faux?
Head’s Up: Customers Are Taking Control of Their Data
The Store Lives On
Workers Aren’t Just Resigning, They’re Trading Up
Mr. Smalls is Now Mr. Big: Is He Resurrecting Unions?
Kohl's Under Attack
The World Is Watching
Declining Birth Rates Will Drive Inflation into Perpetuity
Global Brands Protest the War on Ukraine
Returns Have Silver Linings with Appriss Retail
The Incoming Metaverse
Goodbye Cookies, Hello First-Party Data
Tech Innovations Reengineer Inventory and Fulfillment
The Dark Side of Online Marketplaces
Buy Now, Pay Later in the Crosshairs
The China Syndrome
Demand and Supply...Out of Control
An Insider’s Preview of 2022: Retail on the Crest of the Wave
The Nordstrom Challenge: Spin Off the Rack?
I Quit: The Rise of Employee Power
Inflation Wars
Is Buy Now/Pay Later a Wolf in Sheep’s Clothing?
Physical and Online Retail: Co-Dependencies
The Secret Behind Dark Stores
Where Are All the Holiday Workers?
An Uncertain Holiday
The eComm Breakup Debate
The Supply Chain Still Making Big, Bad News
Cracks in the Retail Ecosystem with Special Guest, Steve Sadove
The Truth Behind Subscription Models
Building a Winning eCommerce Strategy with Market Intelligence
Why Design Matters
Six Major Challenges Facing Retailers to Survive Holiday
Privacy vs Personalization
What Happened to the Store?
Three Perfect Stormfronts: Inflation, Out-of-Stocks and Stay at Home (Still)
Nike’s Innovation Flywheel Fuels Transformation
Platinum Customer Service Turns to Tin, Post-Covid
Covid Throws Yet Another Curve at Retail
Do You Know Where Your Customers Are?
Rental, Reuse...and Free?
Mike Gould: Icon, Iconoclast and Retail Legend
Made in America...or Bought in America
Agile Stores: Hype or Hope?
A Surge in Digital Marketplaces
Ramping Up Your Retail Game
The D2C Model Is No Silver Bullet
We’re Dressing Up: Post-Covid Optimism Research from Cotton Inc.
Social Media or Marketplace Platform?
Making It Personal with Sarah McVittie, co-founder of Dressipi
Walmart vs Amazon: Battle of the Titans to Be #1
Happy Days Are Here Again...Maybe
Retail is Dismantled in Ten Years
The End of the "Retail Store" as We Know It
Post-Pandemic Pricing Power? No Way!
Amazon: Strategic or Scattershot?
Next Wave Retail as Openly Shared Distribution Platforms
The Saks Breakup…or Breakdown?
Activists Wreak Havoc
CEO Tenure: Does it Matter?
Wholesale/Retail Model Is a Dead Man Walking
Walmart Goes Beyond Retail
Many Unhappy Returns
Shareholders or Stakeholders...Who Owns Your Business?
What Drives Tractor Supply Company?
The Big Bang Theory of Localization
Growing Pains
Leadership Formula for Disaster
It's The Distribution Century
People + Purpose - Robin Lewis and William Lauder
The Robin Report Annual Forum - Planet + Responsibility
The Robin Report Annual Forum - Conversation with Dave Kimbell, President of Ulta Beauty
The Robin Report Annual Forum - People + Emerging Experience
Disruption, Acceleration + Reconstruction with William Lauder
Tech Built Branding with Stacey Shulman
Retail on a Balance Beam
Holiday 2020: Fasten Your Seat Belts!
The State of Retail with Paul Charron
Leading Through The Perfect Storm
The Aging of eCommerce
Headache Sized Issues in the Chaotic New World of Retailing
Educating an Industry